Effective Date: [01-JUN-2025]
Last Updated: [01-JUN-2025]

These Terms and Conditions ("Terms") govern your use of the ShikshaPrime ("Platform", "System", "we", "us", or "our"), developed and/or maintained by RETECHPRIME TECHNOLOGY SOLUTIONS PRIVATE LIMITED. By accessing or using the Platform, you agree to comply with and be bound by these Terms.

If you do not agree to these Terms, please do not use the Platform.

Eligibility and Access

The Platform is intended solely for:

• Students enrolled at Institutions
• Parents or legal guardians of students
• Teachers, administrative staff, and school management
• Authorized third-party service providers (where applicable)

User Responsibilities

As a user of the Platform, you agree to:

• Keep your login credentials confidential
• Immediately report any unauthorized access to the system
• Use the Platform only for educational and administrative purposes
• Ensure all information you provide is accurate and up-to-date

Misuse of the system may result in access restrictions or disciplinary action.

Acceptable Use Policy

Users are strictly prohibited from:

• Sharing login details with unauthorized persons
• Accessing, modifying, or deleting other users' data without permission
• Uploading content that is harmful, defamatory, obscene, or illegal
• Introducing malware or attempting to breach system security
• Using the Platform for commercial, non-educational, or unlawful purposes

Data Privacy

Your use of the Platform is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Platform, you consent to the data practices outlined in the Privacy Policy.

Intellectual Property

All content, software, source code, design, and materials within the Platform are the intellectual property of RETECHPRIME TECHNOLOGY SOLUTIONS PRIVATE LIMITED, unless otherwise stated. You may not reproduce, distribute, or reverse-engineer any part of the Platform without prior written consent.

System Availability and Maintenance

We strive to maintain uninterrupted access to the Platform. However, availability may be affected by maintenance, updates, or technical issues. We do not guarantee 100% uptime and are not responsible for data loss or disruption caused by such events.

Termination of Access

We reserve the right to suspend or permanently terminate user access without notice if:

• You violate these Terms
• You misuse or compromise system security
• Your relationship with the school (as student, parent, or staff) ends

You may also request to close your account (where applicable) by contacting the school or college administration.

Limitation of Liability

To the fullest extent permitted by law, RETECHPRIME TECHNOLOGY SOLUTIONS PRIVATE LIMITED is not liable for any indirect, incidental, or consequential damages arising from your use of the Platform, including but not limited to data loss, service interruptions, or system errors.

Modifications to Terms

We may update these Terms from time to time. All changes will be posted on the Platform with an updated "Last Updated" date. Continued use of the Platform following changes constitutes your acceptance of the revised Terms.

Governing Law

These Terms shall be governed by the laws of [respective countries]. Any legal disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in India and/or relevant countries.

Contact Information

For questions, complaints, or support, contact:

RETECHPRIME TECHNOLOGY SOLUTIONS PRIVATE LIMITED

Email: info@retechprime.com

Phone: +91 62893 56967